I am getting an error and unable to login my account, How can I login to my account?

if you encounter difficulty logging in and it's stuck on the spinning gear page, you can try the following solutions clearing browser data occasionally, built up browser cookies and cache can lead to issues and conflicts with webpages which can hamper login to resolve this, try clearing your browser's cache and cookies we've provided steps on how to clear browser data for some browsers on this https //docs google com/document/d/1x6xhcdpm r6mqclptho6hvcorwcgzbafgwxfr7ttii0/edit?usp=sharing try a different browser occasionally, certain browser settings or extensions can interfere with the login process please attempt to login using a different browser incognito browser tab open an incognito or private browsing tab in your browser and try logging in from the incognito tab this can help bypass any cached data or conflicting extensions connect to wi fi (pc) if you're using a pc, try connecting to a different wi fi network network related issues can sometimes affect logging in use a mobile device to rule out device specific issues, try logging in using a mobile device instead of a pc this can help narrow down the cause of the problem mobile data (wi fi disconnect) to further isolate the issue, disconnect from wi fi on your mobile device and switch to using mobile data when logging in this helps us pinpoint the problem and work toward a resolution please try these solutions one by one, and if the issue persists, don't hesitate to let our community support team know so that we can further assist you