I'm having trouble receiving the email verification code in my mailbox.

troubleshooting missing verification code if you encounter issues with the magic link otp (one time password) verification during the sign up process and haven't received the verification code via email, you can try the following troubleshooting steps check your email's spam or junk folder sometimes, the email with the pin needed to claim rewards can end up in your spam or junk folder take a moment to check these folders to ensure the pin email hasn't been filtered there obtaining a new pin if you didn't receive the pin email or are having trouble with it, please close the magic code popup and try logging in or signing up again alternatively, you can refresh the login or sign up page for another opportunity to receive the pin incognito browser tab open an incognito or private browsing tab in your browser and try claiming your rewards from there this can help bypass any cached data or conflicting extensions try a different browser certain browser settings or extensions can sometimes interfere with the rewards claiming process please attempt to access the rewards page using a different browser disconnect and reconnect to the network disconnect your device from the network, restart the network, and then reconnect your device to the network this can help ensure a fresh network connection and resolve any network related issues use a mobile device to rule out device specific issues, try claiming your rewards using a mobile device instead of a pc this can help narrow down the cause of the problem mobile data (wi fi disconnect) to further isolate the issue, disconnect from wi fi on your mobile device and switch to using mobile data when claiming your rewards this can help pinpoint the problem these solutions are designed to troubleshoot and resolve the issue of rewards being stuck on the spinning gear page if the issue persists after trying these steps, please don't hesitate to contact our community support team for further assistance