Wallet
What should I do if I'm having trouble linking my blockchain wallet (Ronin, Metamask, Sequence)?
1 min
if you're experiencing difficulties while linking your blockchain wallet (such as ronin, metamask, or sequence) to our platform, here are some steps to troubleshoot the issue browser troubleshooting consider trying a different web browser or using incognito/private mode make sure to clear your browser's cookies and cache network considerations avoid using vpns or proxies during the linking process experiment by switching between wi fi and mobile data connections device & browser options using a widely compatible browser like google chrome can sometimes resolve issues if possible, try using a computer instead of a mobile device wallet management ensure your wallet is unlocked and active verify that you are linking the correct wallet associated with the appropriate blockchain or network advanced troubleshooting if you are using browser extensions to manage your wallet, go to the extensions detail page (e g , 'chrome //extensions/') and find your wallet enable 'allow in incognito' if necessary in an incognito/private tab, attempt to unlink and then relink your wallet to our platform if the issue persists, please make sure to document any specific error messages or problems you encounter and reach out to our community support team for further assistance we are committed to ensuring your smooth experience on our platform and are here to help you overcome any obstacles you may face your satisfaction is our priority
